You've Got Questions, We've Got Answers.
What are the hours of the leasing office?
The leasing hours are Mo - Fr: 10:00 am - 6:00 pm, Sa: 10:00 am - 5:00 pm, Su: 12 pm - 5 pm
Is there a parking garage?
We have a controlled-access parking garage at Modera Riverside.
How does a resident get a parking spot?
Modera Riverside offers parking for an additional fee per month, $100 for the first space, $150 for the second space (3 bedrooms only) and EVC Stations $200/month.
Are there guest parking spots available?
We do offer guest spots available on a first come first serve basis.
Do you have courtesy patrol?
We offer courtesy patrol at Modera Riverside.
How do I get my packages/do you have package lockers?
We have package lockers available to residents 24/7. You will receive an email and text message when a package is delivered to the lockers. Residents can also receive deliveries from certain carriers via the entry callbox system.
Do you offer a valet trash service?
We provide recycling services at Modera Riverside.
Does the community have an elevator?
Yes, we have both an elevator and freight elevator for your convenience.
When were these homes built?
The community was built in 2025.
What is the smoking policy?
At Modera Riverside, we are a 100% smoke-free community.
Does the community have retail space?
For the most up-to-date information on our retail partners, please visit our retail page.
What is the community's Walk Score?
Our walkscore at Modera Riverside is an 88 - putting you right at the heart of it all.
Do you allow pets?
We love your furry companions and welcome up to two per apartment home. While we are huge fans of individuality (and the exotic), we have to ask that exotic pals, such as skunks and ferrets, find happy homes with a friend or family member. Please note that we reserve the right to disallow certain aggressive breeds of dogs and aquariums as per our pet addendum. For full details on our pet policies and community amenities, please visit our Pets page.
How do I submit regular and after-hours maintenance requests at Modera Riverside?
We proudly offer an on-site maintenance team. Submit routine requests via your Resident Portal; please allow 48 hours for a response. For after-hours emergencies, call our main number and press 1 to speak with Milly, our virtual assistant, who will escalate it to our on-call associate.
Does the community have gated access?
Our community offers gated access.
Are the homes wired for Wi-Fi?
We offer complimentary Wi-Fi in all common areas.
Do the homes have washers and dryers?
Each apartment home comes with an in-home full-size washer and dryer, making laundry day a breeze!
What kind of appliances does the kitchen have?
Our Miami, FL apartment homes offer ENERGY STAR® stainless steel appliances.
What type of countertops do the homes have?
Modera Riverside has quartz countertops with waterfall edge and backsplash.
Do the refrigerators have an ice machine?
Our stainless steel refrigerators come equipped with an ice machine.
Do kitchen sinks have a garbage disposal?
Every stainless steel single-basin kitchen sink at Modera Riverside comes equipped with a garbage disposal.
Do the homes have dishwashers?
Every apartment home comes equipped with a dishwasher in the gourmet kitchen.
What type of flooring do the homes have?
Every Studio, 1-, 2-, & 3-Bedroom apartment home at Modera Riverside features wood-style plank flooring throughout.
Do the apartment homes have balconies?
Our apartment homes offer a private balcony or patio in select homes.
Do the homes have air conditioning?
Our apartment homes come equipped with air conditioning to keep you comfortable all year long.
Do the homes have keyless entry?
At Modera Riverside, our apartment homes feature smart home technology, including keyless entry, USB outlets, and smart thermostats.
Is there a community clubhouse?
The clubhouse is open from 8 AM to 10 PM for residents and their guests to enjoy.
Is there a community pool?
COMING SOON: Rooftop pool with spacious sundeck, cabanas, grilling area, and sweeping views
Is there a community fitness center?
Modera Riverside offers a 24-hour community fitness center.
Is there a community pet park?
COMING SOON: Pet spa, perfect for your furry friends!
Is there a community playground?
Our community does not offer a playground.
Is there a community grilling station?
Our residents can utilize our Coworking space with work pods and comfortable seating areas from 8 AM to 10 PM.
Are there coworking/work from home stations?
Our residents can utilize our Coworking space with work pods and comfortable seating areas from 8AM to 10PM.
Are there Electric Vehicle/EV charging stations available at the community?
We offer Electric Vehicle/EV charging stations at Modera Riverside for an additional charge of $200/month.
Does the community have a concierge?
We do not offer concierge services at Modera Riverside.
What lease terms are available?
Our community offers a variety of lease term options. Please check our website for the most up-to-date offerings.
When is rent due each month?
Rent is due on the first of the month, with a grace period extending to the fourth day of each month. Late fees will start on the fifth day of each month.
What kind of tours do you offer?
We provide options for in-person tours, self-guided tours, and virtual tours. Schedule the tour that best suits your needs today!
Are utilities included?
Utilities are not included in the rent payment at Modera Riverside.
How do I apply to rent an apartment/home?
You can apply by clicking here.
How much is the deposit?
At Modera Riverside, there are one-time fees that include a $125 Application Fee, a $350 Admin Fee, and a $300 standard deposit that can increase up to one month depending on screening results. There are also monthly fees for trash, water/sewer, utility billing, and common area electric.
Do you accept Section 8 vouchers?
In accord with local law, the community accepts Housing Choice Vouchers (Section 8) and other forms of publicly-funded rental assistance. Please connect with one of our associates to assist with the application process.
How do I pay rent?
To make this as convenient as possible, there are several ways to pay rent. Our favorite is through the Resident Portal or Resident Portal Mobile App. Visit the community website and select 'Residents' to login and submit your payment. You can also download the Resident Portal Mobile App on your favorite Android or Apple device to pay your rent. We also accept e-check, MoneyGram, and credit card payments (service fees may apply).
We're also excited to announce that we are now accepting payments with Flex.
With Flex, you choose when and how you pay rent. Each month, Flex splits your rent into two payments: you pay part of your total rent up front and finance the rest with a Flex credit line. You have the flexibility to choose your second payment date to better align with your finances.
For questions about Flex Payments, please contact their customer support team by hitting “Contact Us” in the Flex app, or visiting their website at help.getflex.com.
Can the home be sublet or listed on short-term rental platforms like Airbnb or VRBO?
Please note that listing your rental home on platforms like Airbnb and VRBO is not permitted as per the rental agreement. We appreciate your cooperation in maintaining the integrity and safety of our community.
What steps does Mill Creek take to prevent rental application fraud?
At Mill Creek, we use advanced fraud detection tools to protect both our communities and applicants. These include identity verification, income validation, and document authentication technologies that help flag altered or suspicious information.
Do I need to complete a PetScreening Profile?
Yes — and we're glad you asked! At Mill Creek Residential, we believe pets are part of the family. That's why all residents are asked to complete a quick pet profile through PetScreening.com.
Even if you don't have a household pet, this step is required and helps us create a welcoming community for every resident.
🐾 Have a pet? There’s a $30 fee per household pet profile.
🐾 No pet or have an assistance animal? No fee required—just complete the profile so we have your info on file. Your lease process may be delayed if this step isn’t complete, so we recommend checking it off your list early!
Is renter's insurance required?
At the time of application, residents are automatically enrolled in the Resident Liability Program at $15 per month. This is the simplest and most cost-effective way to satisfy the insurance requirements of your lease. The resident liability program is not renters insurance and does not cover personal property contents or liability coverage to third parties (other residents). Residents have the option to opt-out of the program by supplying their valid third-party renter's insurance policy to MillCreek.ConfirmInsurance.com.
How do security deposits work at this community?
Our community partners with Whale to manage security deposits in a secure and transparent way. Prior to move-in, residents are asked to create a Whale account and transfer their required security deposit into an FDIC-insured account in their own name. Funds held in the Whale account may earn interest while still meeting all lease requirements.
Why do we use Whale?
Whale allows residents to keep their security deposit in their own account, providing added transparency, security, and flexibility compared to traditional deposit handling.
Who should I contact if I have questions about Whale?
If you have questions about setting up your Whale account, transferring your security deposit, or understanding how Whale works, please visit their website at help.gowhale.com